HELP GUIDE
User Guide

How to Use
FizzFlip Miner

Everything you need to know about mining FizzFlip Coins (FFC), managing your account, and getting the most from the app.

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Getting Started
Create your account and start mining in minutes
1
Create Your Account
Open the app and tap Register. Enter a username (3–20 characters), email address, and a strong password. If you have a referral code, enter it now to receive a bonus.
2
Start Your First Mining Session
Tap the Tap to Mine button on the home screen. Your 24-hour mining session begins immediately. The app will accumulate FFC while the session runs β€” even if you close the app.
3
Collect Your Earnings
After 24 hours, return to the app and tap Collect to receive your mined FizzFlip Coins (FFC). Start a new session immediately to keep earning.
4
Verify Your Email
Verify your email from the account/withdrawal area when prompted. Email verification is required before withdrawal; you do not need to wait for a special balance threshold to verify.
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Mining FizzFlip Coins
How mining works and how to maximize your earnings
Base Rate
10 FFC
Per 24-hour session at base rate
VIP Rate
20 FFC
2Γ— multiplier for VIP members
Session Duration
24 hrs
Each mining session runs 24 hours
Team Bonus
+1%
Per active team member, up to 50%

Mining happens automatically on the server β€” you don't need to keep the app open. The session timer runs for exactly 24 hours after you start. After collection, start a new session immediately to avoid downtime.

Tip: Start a new mining session immediately after collecting to maximize your daily FFC earnings. Every hour of downtime is coins you could be earning.
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Energy
A free resource earned by watching ads, used to power boosts

Energy is completely separate from FFC. It has no monetary value, can never be withdrawn or cashed out, and exists only to power a handful of optional in-app boosts. You earn it by watching short rewarded ads β€” always your choice, never required.

Per Ad
10
Energy earned per rewarded ad (15 for VIP)
Daily Limit
15
Ad watches per day (20 for VIP)
Cooldown
45s
Wait between watching ads

Tap Watch Ad on the Home screen any time it's available. Energy can be spent on:

  • Boost β€” 20 Energy for a full-length 2Γ— mining speed boost
  • Collect Multiplier β€” 30 Energy for 1.5Γ—, or 60 Energy for 2Γ— your next mining collect
  • Double Reward β€” 15 Energy to instantly double a Spin, Mystery Box, Daily Bonus, or Monthly Calendar win
  • Extra Spin β€” 15 Energy for one more spin beyond your daily free one
  • Mining Extension β€” 15 Energy to add +2 FFC straight to your active mining session
Energy never expires and carries over day to day β€” stock up when you have time to watch a few ads, then spend it whenever you want a boost.
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Boosts
Double your mining rate using Energy

Boosts temporarily double your mining rate to 2Γ— for a full hour. Activate a boost by spending Energy β€” see the Energy section for how to earn it.

Boost Multiplier
2Γ—
Double mining rate during boost
Duration
1 Hour
Each boost lasts exactly 60 minutes
Energy Cost
20
Energy spent per boost activation
Free Users
3/day
Up to 3 boosts per day
VIP Users
5/day
Up to 5 boosts per day
You must have an active mining session and enough Energy to activate a boost. Out of Energy? Watch a quick rewarded ad on the Home screen to earn more β€” it's always optional.
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Email Verification
Required to unlock withdrawals and transfers
1
Verify Your Email
Verify your email from the account/withdrawal area when prompted. Email verification is required before withdrawal; you do not need to wait for a special balance threshold to verify.
2
Tap "Send Code"
The popup shows your registered email. Tap Send Verification Code to receive a 6-digit code by email.
3
Enter the Code
Check your inbox (and spam folder) for the code. Enter all 6 digits in the app. The code expires in 10 minutes.
4
Verified!
Your email is now verified. The button changes to βœ“ Email Verified and withdrawals are unlocked.
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VIP Membership
Double your earnings and unlock all features
Mining Rate
2Γ—
Double the base mining rate
Daily Boosts
5/day
5 boosts per session vs 3 for free
Withdrawals
βœ“
FFC withdrawal unlocked
Transfers
βœ“
Send FFC to other users

VIP Lifetime membership is a one-time in-app purchase. Once activated, your VIP status never expires. Purchase through Menu β†’ VIP in the app.

VIP membership also increases your Daily Bonus by 1.5Γ—. Combined with the 2Γ— mining rate, VIP members can earn significantly more FFC over time.
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Profile Avatar
Customize your profile with a preset or your own photo

Tap your avatar circle at the top of the side menu to open the avatar picker. Choose from:

  • Preset Avatars β€” 16 colorful illustrated avatars, apply instantly
  • Gallery Photo β€” pick a photo from your device gallery
  • Camera Photo β€” take a new photo with your camera

Your avatar appears in your profile and on leaderboards. Uploaded photos are stored securely on our server and resized to 512px automatically.

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Withdrawals
Understand FFC redemption and payout options
Withdrawals require: VIP membership + verified email + minimum 10,000 FFC balance.
1
Meet Requirements
Ensure you are VIP, email is verified, and balance is at least 10,000 FFC.
2
Open Withdraw
Go to Menu β†’ Withdraw. Select your payment method: JazzCash, PayPal, USDT (TRC20), or Bank Transfer.
3
Enter Details
Enter your account number, account holder name, and amount. Double-check your account details β€” incorrect details may result in lost funds.
4
Wait for Processing
Withdrawal requests are reviewed and processed within 24–48 hours. Approved: funds sent. Rejected: FFC refunded to your balance.
You can only have one pending withdrawal at a time. Submit a new request only after the current one is processed.
β†—
Coin Transfer
Send FFC directly to other users

VIP members with verified email can transfer FFC directly to other users via Menu β†’ Withdraw β†’ Transfer tab.

Minimum
1 FFC
Minimum transfer amount
Maximum
10,000 FFC
Per single transaction
  • Search for recipient by exact username
  • Transfers are instant and cannot be reversed
  • You cannot transfer to yourself
  • Add an optional note with your transfer
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Daily Bonus
Claim a free bonus every day

Claim your daily bonus every 24 hours for free FFC. Tap the bonus icon on the home screen or in the menu.

  • Bonus resets every 24 hours at midnight (your local time)
  • VIP members receive 1.5Γ— more daily bonus
  • You must have an active mining session to claim
  • Consecutive daily claims may increase the bonus amount
Don't forget to claim your daily bonus every day β€” it's completely free FFC on top of your mining earnings.
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Spin Wheel
One free spin every day, plus an optional extra

Spin the wheel once a day for a free chance at FFC or a boost. Win a coin prize? You can spend 15 Energy to instantly double it β€” entirely optional.

  • One free spin every 24 hours
  • Prizes range from small FFC amounts up to a free boost
  • Spend 15 Energy for one Extra Spin beyond your daily free one
  • After any win, you'll be offered the chance to double it for 15 Energy
🎁
Mystery Box
Open a free box daily for a random FFC prize

Open your free Mystery Box once a day for a randomized FFC reward. Like Spin Wheel, you can spend Energy afterward to double what you won.

  • One free box opening every 24 hours
  • Rewards are randomized β€” common small prizes are more likely than rare large ones
  • Spend 15 Energy after opening to instantly double a coin prize
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Monthly Calendar
Claim a growing reward every day for 30 days

Claim one calendar reward per day. Rewards generally increase the further into the 30-day cycle you get, with bigger milestone bonuses on certain days. Coin rewards here can also be doubled with Energy.

  • One claim per day, resets after day 30
  • Milestone days award a larger bonus
  • Spend 15 Energy after claiming to double a coin reward
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Mining Tournament
Compete on the weekend leaderboard for real prizes

Every Friday through Sunday, the top miners of the week compete for a share of the prize pool based on how much FFC they mine during the tournament window.

Prize Pool
250 FFC
Split across the top 10 ranks
1st Place
100 FFC
Top miner of the week

To qualify for a prize, you need to meet minimum requirements (a minimum amount mined, a minimum number of mining sessions, and a minimum account age) shown live on the Tournament screen. Your rank and prize estimate update in real time while the tournament is running, but nothing is final β€” and the Claim button only appears β€” until the tournament actually ends on Sunday night.

  • Runs automatically every Friday–Sunday
  • Live leaderboard updates as everyone mines
  • Missed claiming last week's prize? Check "Past Tournaments" on the same screen
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Achievements
One-time FFC rewards for milestones

Achievements unlock automatically as you play β€” things like total FFC mined, consecutive daily bonus streaks, and more. Once unlocked, tap to claim a one-time FFC reward.

  • Find your achievements in Menu β†’ Achievements
  • Each achievement can only be claimed once
  • Filter by category to see what's still available
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Referrals
Earn bonus FFC for every friend you invite

Share your unique referral code with friends. When they register using your code, both of you receive a bonus.

  • Find your referral code in Menu β†’ Referrals
  • Share your code via any messaging app
  • Your friend enters the code during registration
  • Bonus is credited instantly when they register
  • No limit on how many friends you can refer
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Teams
Mine together and earn more as a group

Join or create a team to earn a team bonus on all your mining. The more active members your team has, the bigger the bonus.

Per Member
+1%
Bonus per active team member
Max Bonus
+50%
Maximum team bonus cap
  • Create a team from Menu β†’ Referrals β†’ Teams
  • Share your team code for others to join
  • You can only be in one team at a time
  • Team bonus applies automatically to all mining sessions
  • Leave a team any time β€” no penalty
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Friend Gifts
Send FFC gifts to friends and earn a bonus for gifting

Send a small FFC gift to a friend from Menu β†’ Friend Gifts. When you send a gift, you also receive a small sender bonus yourself β€” it's a way to be generous and still earn something back.

  • Limited number of gifts you can send per day
  • VIP members receive a larger sender bonus
  • Received gifts show up for the recipient to claim
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Frequently Asked Questions
Quick answers to common questions
What is Energy and is it real money? β–Ό
Energy is a free in-app resource, completely separate from FFC. It's earned only by watching optional rewarded ads and is used to power Boosts, Extra Spins, and other features. Energy has no monetary value and can never be withdrawn, purchased, or converted to cash.
Why can't I watch another ad right away? β–Ό
There's a short cooldown (about 45 seconds) between rewarded ad watches, plus a daily limit (15 for free users, 20 for VIP). This is normal and resets automatically β€” the app will show you exactly how long until you can watch again.
Why isn't my mining counter updating? β–Ό
Mining happens on the server β€” your counter updates when the app syncs with the server. Pull down to refresh, or close and reopen the app. Your coins are being earned even when the counter appears frozen.
I didn't receive my email verification code. β–Ό
Check your spam/junk folder first. The code expires in 10 minutes β€” request a new one if needed (wait 5 minutes between requests). If you still don't receive it, contact support with your username.
My account is locked to another device. What do I do? β–Ό
For security, accounts are linked to one device. If you changed your phone or reinstalled the app, contact support at support@fizzflip.com with your username and email. We'll transfer your account to the new device.
How long do withdrawals take? β–Ό
Withdrawals are reviewed and processed within 24–48 hours. If your withdrawal is rejected, your FFC is automatically refunded to your balance. Make sure your account details are correct before submitting.
What is the value of 1 FFC? β–Ό
FizzFlip Coins (FFC) are virtual in-app rewards. Their withdrawal value may vary and is set by FizzFlip. The value is indicated in the withdrawal section of the app. FFC is not a cryptocurrency and has no guaranteed real-world value.
Can I have multiple accounts? β–Ό
No. Each device is limited to one account. Creating multiple accounts to exploit bonuses is against our Terms of Service and may result in permanent bans of all associated accounts.
Why was my withdrawal rejected? β–Ό
Common reasons: incorrect account details, account under review for suspicious activity, or insufficient verification. Your FFC is refunded automatically on rejection. Contact support if you believe it was an error.
How do I change my password? β–Ό
Go to Menu β†’ Settings β†’ Change Password. Enter your current password and your new password. If you forgot your password, use Forgot Password on the login screen to receive a reset link by email.
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Contact Support
We're here to help

If you couldn't find the answer you need, our support team is ready to help. Please include your username and a description of your issue when contacting us.

Need Help?
support@fizzflip.com
Response time: within 48 hours
FizzFlip Miner Β· fizzflip.com